The Golden Sisters

Small business managed by two crazy sisters in the UK.

If you are looking for unique & peculiar
BTS accessories, standees, homeware products, you can find them on our website. (✿◡‿◡)

SHOP

-WELCOME-

Please read our FAQ before purchasing anything from our website!💜Please note:
- we ship WORLDWIDE
- we don't do COD
- shipping price varies based on how many products you buy

-The Golden Sisters

Shop

Etsy

Small business managed by two crazy sisters in London, UK.

If you are looking for unique & peculiar
BTS accessories, standees, homeware products, you can find them on our website. (✿◡‿◡)

SHOP

Frequently Asked Questions

Please read this through before messaging us about any questions.
If you cannot find your answer here, feel free to message us.----------------------------
Q. Do you ship worldwide?Yes, we ship worldwide!Also, you can double check Royal Mail's website if they have your country in their list, if they do then we cannot ship to your address.----------------------------
Q. How much is shipping to my country?Shipping prices are varied based on your country and the weight of your package!
Please keep in mind heavier pins will cost more to ship, as well as buying more products.----------------------------
Q. When will I receive my package?We try to ship packages as soon as possible, but it's only two people managing this account.
Usually we ship packages within 1-2 weeks.UK buyers should receive their packages within a week.
International buyers should receive their packages within a month, but due to Covid-19 it can take longer.Keep in mind, we have heard from customers who have received their packages after 2-3 months (both international and domestic order!).----------------------------
Q. Can you hold my order?No. We do NOT hold orders anymore! Sorry for the inconvenience.----------------------------
> Q. Can I combine my orders?Yes! You can send us an email with the subject "Combine order & insert your full name".Please include your FULL NAME and ORDER NUMBERS in the email. As soon as your package is shipped, we will refund you the extra shipping cost (if there's any)!----------------------------
Q. Where can I track my order?You can track your order here.ABOUT REFUNDS & CANCELLATIONS> Refunds/cancellations
NO refund is allowed, only on special occasions.
NO refunds and cancellations for PRE-ORDER products, only for special cases and/or we state otherwise (mistakes during manufacturing, etc).> Payment Methods
-Credit / Debit Cards
-PAYPAL
NO cash on delivery> Lost and/or damaged goods
Lost packages: please choose tracked shipping when you check out. We will not be responsible for lost packages, although we will try our best to help out.
If you choose non tracked shipping we won't be able to help to find your package.Damaged items: we pack every item as carefully as possible! It is out of our hand what happens to the package after we drop them off at the post office and they send them out. Please keep in mind sending you a new package cause us a big loss. If you decide you would like to get a new item, you need to buy it again.Our apologies, but we are only a small business and we can't afford to replace every damaged item caused by the courier.----------Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Small business managed by two crazy sisters in London, UK.

If you are looking for unique & peculiar
BTS accessories, standees, homeware products, you can find them on our website. (✿◡‿◡)

SHOP

About Us

Our small business & products are inspired by all 7 members of BTS, therefore you are very likely to find your bias among our products. 🥰We mostly design pins, but for awhile now we are making more handmade products, such as homemade rugs and coasters/trays. We also have unique, interactive standees that our costumers absolutely adore.We strive to make products that will brighten up your room & your mood!

FACTS ABOUT ALEXA
She/her, Jimin biased, 91' line
Has pink hair for over 5 years, became an ARMY in 2015, attended 6 BTS concerts
Dislikes ..

FACTS ABOUT FRU
She/her, Yoongi biased, '95 line
Became an ARMY in 2017 December, usually wears all black outfits 🤙🏻, HUGE rapline enthusiast, attended 6 BTS concerts, loves cats, black hair Yoongi enthusiast,
Dislikes bugs & horror movies, fear of height

Small business managed by two crazy sisters in London, UK.

If you are looking for unique & peculiar
BTS accessories, standees, homeware products, you can find them on our website. (✿◡‿◡)

SHOP

Contact Us

If you have any inquires, you can contact us through e-mail or direct message on Instagram, but we prefer e-mails as our DMs get cluttered with a lot of messages.
You can also leave a message on our website!Please read our FAQ and Shop Policy before contacting us!For any important messages about your order, please E-MAIL us.We will try to get back to you as soon as possible! 🥰(Incase the link doesn't work, our e-mail address is [email protected])